General conditions
Age of the participants:
Only those over 18 years old can register themselves in our programs. Minors must be registered and accompanied by an adult. About the minimum ages admitted to participate in the programs, read specific conditions for each event announced.
Inscriptions and Reservations
Reservations in Living Chaves programmes/ events will only be considered effective after filling the entry form available in the site, by phone or e-mail. The inscriptions will only be considered effective after payment within the deadline established by the company.
Cancellations
Living Chaves keeps the right to cancel an event in the following cases:
– lack of a minimum number of participants;
– circumstances beyond its control.
In these situations, the client will be repaid by bank transfer.
Prices
The prices announced are VAT-free.
Cancellation of reservation
Client may cancel the reservation informing Living Chaves by e-mail or mobile phone, within the deadline established by the company. Otherwise, the client won’t be reimbursed.
Complaints
Living Chaves has got a Complaints Book.
Responsibility
The responsibility of Living Chaves is fully insured, having the insurances requested by the Portuguese Law.
Privacy and confidentiality policy
All our services respect the Law of Personal Data Protection 67/98, October 26th.