General conditions

Age of the participants:
Only those over 18 years old can register themselves in our programs. Minors must be registered and accompanied by an adult. About the minimum ages admitted to participate in the programs, read specific conditions for each event announced.

Inscriptions and Reservations

Reservations in Living Chaves programmes/ events will only be considered effective after filling the entry form available in the site, by phone or e-mail. The inscriptions will only be considered effective after payment within the deadline established by the company.

Living Chaves keeps the right to cancel an event in the following cases:
– lack of a minimum number of participants;
– circumstances beyond its control.

In these situations, the client will be repaid by bank transfer.


The prices announced are VAT-free.

Cancellation of reservation

Client may cancel the reservation informing Living Chaves by e-mail or mobile phone, within the deadline established by the company. Otherwise, the client won’t be reimbursed.


Living Chaves has got a Complaints Book.


The responsibility of Living Chaves is fully insured, having the insurances requested by the Portuguese Law.

Privacy and confidentiality policy

All our services respect the Law of Personal Data Protection 67/98, October 26th.